Genesys has a wide range of ecosystem partners; we carefully chose our strategic alliances for their technology leadership, innovative solutions and industry expertise — all aligning with our commitment to elevate the customer experience.
We know leaders when we see them, and we partner with some of the best. Our alliance partners are global experts in their fields. And they drive remarkable enterprise customer experiences and use cutting-edge approaches for enhancing employee productivity. Collectively, we optimize customer journeys at scale by connecting customer empathy and technology choices with artificial intelligence (AI) and insight-rich, data-driven solutions. Through our product integrations and integrated customer experiences, we bring together our platform, data and applications. In this way, we make it simple for our customers to focus on their customers — not the technology.
Our combined expertise, industry knowledge and years of success make it possible to bring your bold vision for customer experience to life.
Alliance partners are global businesses with great brands and thousands of customers. Complementary to Genesys, they’re known for their innovative technologies.
Alliance integrations keep it simple for customers to respond instantly. Eliminate the complexity of scaling for unexpected customer demands.
Combining the strengths of global innovators means you get more value and see results faster using the best-of-breed solutions you choose.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
