11/17/2020 02:00 pm

CX Virtual Event: Latitude & Genesys Cloud Integration

Online Event

Future proof your Collections Center in this Pandemic Era

Save your spot

Thank you for your interest in the Virtual CX Tour. You will receive your confirmation and registration information over email soon!

Latitude cloud logo

There’s a lot of complexity in the accounts receivable management industry – from regulations to a rapidly changing economic environment. But not everything should be that hard. At Genesys, we believe your call center solution should be easy to use, accessible anywhere, easy to integrate and able to scale on-demand. 

Join our interactive live presentation where we’ll cover: 

  • Our All-in-One Solution for your contact center & ARM CRM 
  • How to bring your agents up to speed much faster 
  • Live & interactive demonstrations 

Make sure you attend and see how easy it is to build a collections contact center 

Agenda

Tuesday, 17 November 2020

02:00 pm – 02:05 pm

Welcome

02:05 am – 02:20 pm

Why Cloud Technology Matters

02:20 pm – 02:40 pm

Building a remote contact center from Scratch - Live Demo

02:40 pm – 02:45 pm

AppFoundry with Balto

02:45 pm – 02:55 pm

Latitude Integration

02:55 pm

Closing & QA

Speakers

Abi Chandra

Abi Chandra

Genesys Cloud Technology Evangelist

Bobbi Chester

Bobbi Chester

Senior Director, Genesys Product Marketing

Ian Winder

Ian Winder

Director, Product Management Business Owner, Latitude by Genesys