Build the business case for your call centre migration
We’ll come to your site and work with your team to:
1
After you’ve been accepted into the workshop, we’ll schedule your discovery session.
2
We get to know you, understand your goals and challenges and identify opportunities.
3
With all that great information, we define and deliver the business case for a successful migration.
“We’re thrilled with Genesys Cloud, our results to date and the company’s vision for product innovation, security and stability. With its immediate and continuous delivery of new functionality, we can easily adopt technology advancements like artificial intelligence (AI) without expensive and time-intensive on-premises solution upgrades.”
– Dwayne Calder, Managing Director, Insights & Enablement, Client Care, ATB Financial
“By just building out the right business case for our executive leadership team, we were able to really easily gain their buy-in to move forward. Once they saw the technology improvements, the new capabilities, the flexibility and then also the reduction in costs, it was a pretty easy sell from our perspective.”
– Nicole Thomas, AVP, Coca-Cola Business Services North America
The deployment model that’s right for you: cloud now or a path to get there
Based on your use cases, you get a custom ROI and cost of doing nothing
Detailed migration plan, personalised and deliberately phased for your organisation
Custom demo that shows what your post-migration future can look like
Estimated delivery timelines and budgetary pricing for a complete picture
