NTT Ltd. and Genesys partners to deliver a connected customer experience

We are here to help you simplify your operations, empower your workforce, deliver best-in-class customer experience and stay ahead with NTT and Genesys. 

Download the brochure
"'Should another situation like COVID-19 arise, this implementation will allow us to switch to teleworking almost immediately. Or in the event of extremely high call volumes, we could ask staff to log in and help out from home’"

Frank Van Parijs

Managing Director

EBTS Pro Assist

Webinar OnDemand – Move your contact centre to the cloud

Join our experts from NTT and Genesys as they unpack how best to move your contact centre experience to the cloud, supported by latest customer insights from NTT’s 2020 Global Customer Experience Benchmarking Report. NTT and Genesys are both recognised as global market leaders in creating superior journeys by connecting customers to your business, whenever, and wherever they are

Watch now
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Why Genesys and NTT

NTT, a Genesys Gold Partner, is uniquely positioned to help you deliver unified customer engagement across the globe.

Leadership

25 years

Partnership with Genesys

Trophy award cup

300+

joint customers across portfolio

Globe stroke

100+

countries with NTT presence from small to multi-national accounts

Proactive callback

120+

NTT, Genesys certified engineers

See a demo of how Genesys and NTT can help you transform customer experiences

We are here to help you simplify your operations, empower your workforce, deliver best-in-class customer experience and stay ahead with NTT and Genesys. 

Take the Genesys Cloud CX Tour
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NTT 2020 CX Benchmarking Report

Over 82% that recognise delivering an exceptional customer experience is a key market differentiator. This shift means companies are reimagining their revenue models to put customer experience first. Get the full report here