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Sample the power of the cloud with your own
Contact Centre as a Service (CCaaS) solution.
See why it’s right for your business.

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Integration

Receive the latest innovations

Leverage your investment in Genesys and bring more value to your organisation. Receive a continuous stream of new features as they’re released without maintenance windows. New functionality arrives in the background. There’s no downtime for upgrades.

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Reach new outcomes

Try things you’ve been dreaming of with a small team who can test the waters. Explore the added value of self-service bots, digital channels, artificial intelligence (AI)-powered forecasting and scheduling – or just put some seats in reserve to handle peaks.

Get up and running in days

Get started with ease

Skip the evaluation process before experiencing cloud benefits. Your account is easy to activate and fast to set up. The Genesys Cloud™ platform has an intuitive agent interface and it’s easy to administer. That means you can get started quickly.

Genesys Cloud is the next step in contact centre agility

20%

reduction in handle time

Source: CallPageboy

87%

faster training and onboarding

Source: Ignite Travel Group

20%

improved call response times

Source: Western Governors University

Extend your reach into the cloud

Use your new cloud solution to strengthen your contact centre's resilience today.

What you need to know:

  • Try the full suite of Genesys Cloud features for 12 months
  • No charge up to 200 hours per month; no min/max seat counts
  • Hours beyond 200 are billed at the standard month-to-month rate
  • Offer is exclusive to Genesys customers

What you get:

  • Unlimited chat and email
  • Online training for agents, supervisors and admins
  • Self-activated setup
  • Fast deployment

Cloud adaptability is key to staying competitive

If you can't move your whole contact centre operation, there's another option - a personal cloud solution to accessorise your current deployment.

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Cloud integrations

Feel the power of true-all-in-one

Have a full suite of contact centre channels, unified communications and workforce engagement at your fingertips. Other vendors stitch together a tapestry of third-party applications to replicate what comes off the shelf in Genesys Cloud. Their versions require costly integrations for IT to build and maintain.

Wem customer advocacy

Industry-leading CCaaS technology

Try the latest cloud-enabled innovations available today. Genesys Cloud is leading contact centre platform in the Forrester Wave and Gartner Magic Quadrant reports. Leverage your existing relationship to try innovations without risk.

Lab wrench

Receive a constant stream of innovation

Genesys Cloud is updated with features automatically, as they’re developed. You don’t have to wait for typical upgrade packages. Receive access to the full suite of Genesys Cloud products so you can try what your competitors use for digital engagement, self-service, workforce management and more.

Rocket

Get started faster than you thought possible

This won’t be like when you deployed your on-premises solution. We just need a few details about what you want to do with a cloud solution. And then Phase 1 can launch and be ready in days. Genesys Cloud is easy to learn for agents, supervisors and admins. Get started faster than you imagined.

Call us when you're ready

You already own it, so you can skip the evaluation process. Activate your 12-month trial of Genesys Cloud and explore the
possibilities of cutting-edge features for customer and employee experiences.

Activate your account