04/18–20/2023 09:00 am

Employee Experience Events in the Benelux

Belgium & The Netherlands

Join us LIVE in Belgium and the Netherlands for the upcoming Genesys event – Why Employee Experience really matters to your customers?

April 18, 2023 - Living Tomorrow, Vilvoorde, Belgium

April 20, 2023 - Fort Altena, Werkendam, The Netherlands

Join us to chat EX

Thank you for registering! We look forward to seeing you in April.

Why employee experience really matters to your customers?

It’s time to get together again! We are delighted to invite you to join us for our upcoming physical event on the topic of why employee experience is crucial to your customers.

Join us, along with your executive peers, at Genesys either at Living Tomorrow in Vilvoorde, Belgium on April 18, 2023 or Fort Altena, The Netherlands on April 20, 2023. We have an exciting program planned, covering employee engagement and workforce performance management, featuring a keynote address followed by great presentations and demos on this highly relevant topic.

Employee engagement is a crucial factor for boosting workforce performance and morale. Engaged employees are more motivated, productive, and committed to their work, which ultimately leads to better business outcomes. Employers can increase engagement by providing clear communication, meaningful work, recognition, and opportunities for growth and development.

Research shows that highly engaged employees are more likely to stay with an organization, reducing turnover costs and improving retention rates. By prioritizing employee engagement, organizations can create a more positive and productive work environment, ultimately leading to increased profitability and success.

We will provide breakfast and lunch during the event, and we look forward to meeting you and discussing this important topic together.

 

BELGIUM

Date: April 18, 2023

Time: 9:00 – 14:30 h CET

Location: LIVING TOMORROW Innovation Campus, Indringingsweg 1, 1800 Vilvoorde, Belgium

 

THE NETHERLANDS

Date: April 20, 2023

Time: 9:00 – 14:30 h CET

Location: FORT ALTENA Tol 8, 4251 PX, Werkendam, The Netherlands

 

We look forward to welcoming you for one of our two sessions in April!

Your Genesys-Team

 

* Please note, the agenda is subject to change.

Agenda

Tuesday, 18 April 2023

09:00 am – 02:30 pm

Belgium

 

 9:00-9:30 Registration and breakfast
 9:30-9:45 Welcome speech by Michel Delfosse
 9:45-10:30 EX leads CX – Keynote by Merijn te Booij
10:30-11:15 The power of employee engagement – Demo and presented by Thomas Weschke
11:15-11:45 Coffee break and networking
11:45-12:15 Boosting your workforce’s performance and morale – Demo and presented by Thomas Weschke
12:15-13:00 Employee well-being and customer empathy – presented by Matthijs van Laar
13:00-13:15 Q&A
13:15-14:30 Lunch and networking

 

Thursday, 20 April 2023

09:00 am – 02:30 pm

The Netherlands

 

 9:00-9:30 Registration and breakfast
 9:30-9:45 Welcome speech by Michel Delfosse
 9:45-10:30 EX leads CX – Keynote by Merijn te Booij
10:30-11:15 The power of employee engagement – Demo and presented by Thomas Weschke
11:15-11:45 Coffee break and networking
11:45-12:15 Boosting your workforce’s performance and morale – Demo and presented by Thomas Weschke
12:15-13:00 Employee well-being and customer empathy – presented by Matthijs van Laar
13:00-13:15 Q&A
13:15-14:30 Lunch and networking

 

Speakers

Michel Delfosse

Michel Delfosse

Director for Benelux Region, Genesys

Merijn te Booij

Merijn te Booij

General Manager, Workforce Engagement Management, Genesys

Thomas Weschke

Thomas Weschke

Cloud Solution Architect, Genesys

Matthijs van Laar

Matthijs van Laar

Principal Solution Consultant, Genesys