11/07/2023 08:30
Tel Aviv
Please join us at the Genesys Strategy Forum Israel at restaurant Riverside in Tel Aviv.
EVENT POSTPONED
Daniel Rowing Centre, Rokach Blvd 2, Tel Aviv-Yafo, Israel
Get inspired about the latest trends within customer and employee experiences, successful AI strategies and how your hidden data can improve customer journeys. A bold new way for personalized CX!
This event has been postponed. We will let you know when this has been rescheduled.
08:30 – 09:00
Registration & Coffee
Registration & Coffee before we get started
09:00 – 09:20
Opening
Martin Veselka, Apostolos Kemos & Shlomi Bargig, Genesys
09:20 – 09:50
Keynote ‘The state of CX; Where we’ve been, where we are, and where we are going’
Stefan Kauck, Genesys
09:50 – 10:15
Genesys Cloud: Overview and Update
Shlomi Bargig, Genesys
10:15 – 10:40
Genesys Cloud Digital Demo
Zvika Bourshan & Eleni Poulimenea, Genesys
10:40 – 11:00
Coffee Break
11:00 – 11:30
Creating Satisfied Employees with Great Employee Experience
Thomas Weschke, Genesys
11:30 – 12:00
Workforce Engagement Demo
Krzysztof Borecki, Genesys
12:00 – 12:20
Partner solution: Spitch AI & Voice Biometrics
Lincoln Payne, Spitch
12:20 – 12:50
How Artificial Intelligence and Machine Learning can Enhance the Customer Experience
Alberto Pasi, Genesys
12:50 – 13:00
Closing
13:00 – 15:00
Lunch & Networking
Vice President Benelux, Central & South East Europe, Genesys
Sales Director South East Europe & Israel, Genesys
Country Manager Israel, Genesys
Banking Industry Executive, Genesys
Principal Solution Consultant, Genesys
Senior Solutions Consultant South East Europe & Israel, Genesys
Cloud Solution Architect, Genesys
Senior Cloud Solution Architect, Genesys
Director of Sales & Consultancy International, Spitch
EMEA Presales Manager Digital & AI, Genesys