04/09/2025 09:00 am

Future of CX in Financial Services – Cape Town

Name: Future of CX in Financial Services – Cape Town
Start: 2025-04-09T09:00:00
End: 2025-04-09

Cape Town

Join us at The Future of CX in FSI, an exclusive event taking place at a stunning vineyard in Cape Town. This unique setting will serve as the perfect backdrop for insightful conversations, roundtable discussions, and exciting customer testimonials, all focused on the future of Customer Experience in the Financial Services Industry (FSI).

Le Franschhoek Cellar

Franschhoek Cellar, Main Road, Franschhoek, South Africa

Get directions

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Thank you for registering, we will confirm your presence via email shortly.

Thanks

The Genesys Team

At this event, we’ll delve into the latest innovations, trends, and challenges in CX within FSI, with a special emphasis on the power of real customer stories. Expect engaging discussions, inspiring testimonials, and a chance to connect with experts and peers in a relaxed and intimate setting.

Why Attend:

•Explore exciting customer testimonials about CX in FSI

•Participate in roundtable discussions with industry leaders

•Discover the latest trends and technologies shaping the future of CX

•Network with professionals in a beautiful vineyard setting

Speakers

Kevin Mani

Sales Director, Africa, Genesys

Hussein Krayani

Solutions Consultant Director, Middle East Türkiye & Africa, Genesys

Le Franschhoek Cellar

Franschhoek Cellar, Main Road, Franschhoek, South Africa

Get directions

Frequently asked questions

Will there by Wi-Fi there?

Yes, Wi-Fi will be provided by the venue.

Is there a parking at the venue?

Yes, there is a parking space. If you require any special access, such as wheelchair or disabled parkings, please let us know.

Will I get the presentations from the sessions?

Yes, we will send you all the presented material after the event.

Will we be outside?

Expect to do a bit of walking in the vineyard, so we suggest comfortable shoes to enjoy the experience! Depending on the weather, we might take some of the experience outside.