11/26/2024 09:00 am
Riyadh
CX is evolving, so is your workforce. We are at the dawn of major changes induced by the possibilities offered by AI.
Stay ahead of the curve and join us at our Exclusive Future of CX in Saudi Arabia event in Crown Plaza RDC. Discover how you can make use of all the latest technology advancements with live demos and in-depth discussions to ensure better efficiency for your workforce and deliver better customer satisfaction. Join us for exciting announcements and experiences.
Crown Plaza RDC
Crowne Plaza Riyadh Rdc Hotel & Convention, an IHG Hotel, Wadi Al Muaydin, Riyadh Saudi Arabia
Hello,
Thank you for registering to our event Future of CX in Saudi Arabia, we will confirm your participation via email.
Thanks for your patience and understanding.
The Genesys Team
Be the first to discover our cutting edge solutions designed to transform how business engage with their customers and employees. Witness exciting announcements that will set the stage for CX in Saudi Arabia, Meet and network with top executives, directors, and VIP guests who are shaping the industry’s future. Don’t miss opportunity to be part of a transformative experience!
Speakers and Agenda will be announced soon!
09:30 am – 10:00 am
Welcome and Registration
10:00 am – 10:30 am
Opening Key Note | Shaping the Future of CX in Saudi - Key Innovations & Announcements
Ahmad Sidawi, GM, Genesys Saudi Arabia
10:30 am – 10:45 am
Emerging Trends Transforming Customer Experience in Saudi Arabia
10:45 am – 11:30 am
Panel: Cloud Transformation | Compliance & Security
Moderated by Farah Althinayyan, Solution Consultant, Genesys | Panel TBC
11:30 am – 11:50 am
Coffee Break
12:00 pm – 12:15 pm
The Middle East Driving Global Innovations
Daniel Bailey
12:15 pm – 12:30 pm
Success Story: Government
12:30 pm – 12:45 pm
Genesys & Service Now | A key Partnership Shaping the Industry
Hussain Dibas, Solution Consultant, Genesys
12:45 pm – 01:00 pm
Q&A
01:00 pm – 02:15 pm
Lunch
02:15 pm – 02:30 pm
Success Story: Private Sector
02:30 pm – 03:00 pm
Demo Time: AI Shaping the future of CX
Solution Consultant Team
03:00 pm – 03:45 pm
Awards Ceremony
03:45 pm – 04:00 pm
Closing Remarks
Your registration will be confirmed via the e-mail you entered. As soon as your presence will be approved, you will receive a communication from our team. Be sure to whitelist the @genesys.com domain!
Yes, the venue will provide complimentary Wi-Fi.
Yes, Crowne Plaza RDC is fully equipped with staff to park your car.
The venue is fully equipped to provide access by wheelchair. Should you require any special assistance, please contact us at cyril.largent@genesys.com or bashar.noueihed@genesys.com.