12/15/2022 09:30 am
674 Azadliq Square, Baku 1000, Azerbaijan
Thank you for registering. You are now registered for the Genesys – R.I.S.K. Executive Roundtable in Azerbaijan. One of our ECCC team members will be in touch soon to confirm arrangements.
Come and meet your executive peers and our representatives from Genesys and R.I.S.K. in Baku on December 15, 2022! We will have an exciting program covering the latest trends and innovation within customer and employee experience, a very interesting keynote followed by some interesting discussions with fellow executives.
09:30 am – 10:00 am
Partner registration and welcome coffee
10:00 am – 10:10 am
Welcome Speech by Rufat Guliyev, Pavel Janecek and Alexander Kamitov
10:10 am – 10:50 am
Genesys PureEngage demonstration
10:50 am – 11:00 am
Coffee break
11:00 am – 11:45 am
Genesys IWD (Intelligent Workload Distribution) presentation and demo
11:45 am – 12:00 pm
Coffee break
12:00 pm – 12:40 pm
Genesys Predictive Engagement presentation and demo
12:40 pm – 01:10 pm
Next Generation CC by R.I.S.K. presentation
01:10 pm – 01:20 pm
Q/A session
01:20 pm – 02:30 pm
Lunch