Join Genesys and your peers at the restaurant Villa Dagmar in Stockholm for an evening of interesting discussions.
During this event we want to talk to you about why and how leading enterprises are taking a journey-based approach to optimize their contact center performance and reduce costs, while increasing satisfaction.
Your customers engage with multiple service channels over their lifecycle. Operating a contact center is complex with the proliferation of new digital touchpoints, AI technology and remote agent work. Traditional solutions prevent visibility across service channels and can result in frustrating, complex and disconnected experiences by your customers.
It’s time to transform the way you approach contact center optimization. Join us on September 7th, we look forward to discussing this in detail with you then.
PS. Genesys holds our G-summit event the day after, on September 8th. At this event you will be able to see the Pointillist solution demoed live, so if you can, make sure you also register for the G-summit, here.