07/16/2024 12:00 pm

Bytes & Brews - Singapore Series 2

Connected Worlds – Mastering the Social Maze.

Inspired by “The Matrix”.
Join us for an event that will have enlightening discussions, networking opportunities, and a shared exploration of digital realities of social media, utilizing Radarr's social listening tools to enhance customer experience across various touchpoints.

Amazon Web Services Singapore Office

23 Church St, #10 01, Singapore 049481, Singapore

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Registration has closed for the this event, please register your interest here for the upcoming edition or contact AsiaMarketing@genesys.com for more details!

Connected Worlds – Mastering the Social Maze. Inspired by “The Matrix”.

In July & August, the second edition of “Bytes & Brews”: Connected Worlds – Mastering the Social Maze. Inspired by “The Matrix”, will explore the digital realities of social media, utilizing Radarr’s social listening tools to enhance customer experience across various touchpoints. Delve into presentations like “The Digital Reality: Elevating CX in the Social Media Matrix,” participate in games designed to decode customer behavior, and engage in discussions that bridge marketing with customer service. Discover how to harness AI for a unified customer view and responsive engagement strategies.

Session Highlights

  • Industry Analyst Presentation: “The Digital Reality: Elevating CX in the Social Media Matrix”
  • Fireside Chat: Insights from leaders in sophisticated social media strategies
  • Interactive Games: Are you up for the “Pathfinder Challenge”?

Learn More about Bytes & Brew →

Agenda

12:00 PM – 12:30 PM Registration & networking over brewed coffee
12:30 PM – 02:00 PM Analyst Presentation, Panel Discussion, Customer Story
02:00 PM – 02:30 PM CX Games
02:30 PM – 03:00 PM More networking over brews