See the Genesys Cloud Platform in Action!
Patients, members and care teams must navigate more channels than ever before. Genesys Cloud, a leading AI-Powered Experience Orchestration platform, gives them the digital tools and multichannel solutions they need — all from a unified platform. Our experience orchestration platform provides:
– Listen: Bots and Automation to capture patient intent along with EHR integrations
– Predict: Route to the right resource that is responding to a patient inquiry – human or digital.
– Serve: Provide the right information to employees and offer wellness moments.
– Learn: Leverage realtime, historical, and intent analytics.