05/06–08/2025

ServiceNow Knowledge 2025

Las Vegas, NV

Delivering the next level of experience

Discover how Unified Experience from Genesys and ServiceNow enables enterprises to deliver next level AI-powered experiences that streamline service delivery.

Venetian Resort

Venetian Resort Hotel Casino, South Las Vegas Boulevard, Las Vegas, NV, USA

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Thank you for taking the time to schedule a meeting with Genesys while at ServiceNow Knowledge 2025. We look forward to connecting and discussing how Genesys and ServiceNow can help deliver the next level AI-powered experience that streamlines service delivery.

Join Us at ServiceNow Knowledge 2025

Deliver a next level AI-powered experience that unifies customer service teams in a single agent desktop, centralizes interaction and work routing in one orchestration engine, and optimizes workforce engagement and customer journeys with Unified Experience from Genesys and ServiceNow.

Join us in Las Vegas

Don’t miss out—register for ServiceNow Knowledge 2025 today.

Engage with Genesys experts

Stop by one of our premium locations for an exclusive opportunity to engage with Genesys:

  • Visit our booth #3514: Network with Genesys experts and learn more about Unified Experience – a turnkey, AI-powered solution that streamlines service delivery. Genesys and ServiceNow experts will be available at the booth showcasing live demos of our strategic offering.

  • Schedule a meeting with Genesys: Meet with onsite experts and discover how our AI-powered solution increases workforce productivity, boost customer loyalty, and reduce total cost of ownership.

Must-see sessions with Genesys

  • May 6, 2025
    • Time: 9 – 9:30 AM PDT
      • What’s shaping the future of customer and employee experiences
        • Speaker: Amy Slater, VP, NA Partner & Global Alliance Sales
        • Speaker: George Finn, Managing Director at Accenture
    • Time: 4:15 – 4:45 PM PDT
      • Inside the unified experience: A deep dive with Genesys and ServiceNow experts
        • Speaker: Moises Ruiz Chavez, Principal Solution Consultant
  • May 7, 2025
    • Time: 1:30 – 1:50 PM PDT
      • Genesys and ServiceNow: Delivering a unified experience in the new era of CXaaS
        • Speaker: Brian Spencer, Sr. Director, Product Management
    •  Time: 4 – 4:30 PM PDT
      • Inside the unified experience: A deep dive with Genesys and ServiceNow experts
        • Speaker: Moises Ruiz Chavez, Principal Solution Consultant

Speakers

Brian Spencer

Brian Spencer

Product Management Senior Director

Moises Ruiz Chavez

Moises Ruiz Chavez

Principal Solution Consultant

Amy Slater

Amy Slater

VP, NA Partner & Global Alliance Sales

George Finn

George Finn

Managing Director, Accenture ServiceNow Business Group

Genesys partner logo servicenow color

Unified Experience from Genesys and ServiceNow

Consumers expect seamless support no matter how many departments are involved. Meeting expectations and SLAs requires a unified customer and employee experience. Eliminate application switching and manual cross-department processes with a turnkey, AI-powered solution that unifies and automates your CX operations end to end.

Learn more here.