Jeff Beard

Senior Manager, Genesys Information Experience Team

Jeff Beard is a Senior Manager with the Genesys Information Experience (IX) Team. The Genesys IX team adds value to Genesys offerings through rich technical information and video for Genesys features, capabilities and offerings. For a fresh approach to Genesys information, see the new https://help.genesys.com.

Posts By Jeff Beard

October 15, 2019

Balancing Resilience in the PureCloud Application

Many cloud companies focus on developing cool, new features, but buyers want service reliability over shiny objects. It’s...