MIchael Rapoport

Product Marketing Manager at Eccentex

Michael Rapoport is Product Marketing Manager at Eccentex, a Genesys Premium Partner. He specializes in case management technologies for contact centers.

Posts By MIchael Rapoport

Use a Service-Centric Desktop to Enhance Customer Experiences

December 2, 2022

Use a Service-Centric Desktop to Enhance Customer Experiences

Organizations across all industries compete on customer experience (CX), not price. And customers expect fast, personalized...