Claire Beatty

Senior Director, Customer Advocacy

Claire leads Customer Engagement for Genesys in EMEA, showcasing stories of innovation across customer and employee experience, cloud transformation and AI.

Posts By Claire Beatty

Web Messaging Creates Empathetic Conversations at Rabobank

24/03/2024

Web Messaging Creates Empathetic Conversations at Rabobank

It’s a common misconception that digital technologies make customer interactions more efficient and less personal. But by using...