Auto Dialler

An auto dialler is an outbound call centre solution that automatically dials customer telephone numbers and can deliver important information through an automated message, or can connect a customer to a live agent once the call has been answered.

How Genesys can improve your proactive communications with auto diallers

Our auto dialler software will help you to run efficient outbound campaigns. Genesys’s auto dialler software drives efficiency by:

• improving call centre performance
• reducing operational costs
• enabling quality assurance and compliance
• increasing customer contact
• achieving increased agent productivity