Join us for a unique and inspiring event series, “Bytes & Brews,” where the worlds of technology, innovation, and meaningful connections merge seamlessly over coffee or craft brews. This event is designed to provide a refreshing twist to your traditional networking and learning experiences.
“Bytes & Brews” is not just an event; it’s an opportunity to expand your horizons, learn from experts, and connect with a community passionate about AI, CX, technology, and innovation. We look forward to welcoming you to this unique blend of bytes and brews!
*Kindly note that all registration will be subject to approval.
Gain insights from experts through presentations, panel discussions, and customer stories.
Participate in the CX Games to test your knowledge and engage in hands-on learning about customer experience.
Connect with like-minded professionals over brewed coffee or beer, share experiences, and build meaningful relationships.
Registration & Networking & Lunch |
90 mins |
CX Expert & Analyst Presentations and Customer Fireside Chat |
80 mins |
Interactive Audience Session: CX Games |
30 mins |
Wrap up & More networking |
50 mins |
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The agenda shown serves purely as a guide and is subject to change according to topics and situations. |
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Celine Chan
Deputy President, CCAM
Chomchana (Chom) Trevai
Head of AI and Machine Learning, ASEAN, AWS
Louis Teoh
Regional Director, APAC Commercial Operations, Genesys
Manoj Menon
Founder, twimbit
Phillip Townsend
Strategic Director, Innovation, APAC, Genesys
Prerna Pant
Director, Global Innovation-Social, Genesys
Shivanu Shukla
Principal Advisor, CX, twimbit
Sidartha Rakuram
Software Engineer, Astro
Vigneswaran Sivalingam
Country Director, Malaysia, TDCX
