Security Checklist

Evaluating security for cloud platforms

Choose a platform with a world-class security stance that safeguards data for personalisation at scale

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Running your business on the cloud primes you for innovation. Your developers have built-in support for exploring new technology and spend less time on mundane tasks. And your agents have access to the data they need to address customer issues. You win all the way around.

But concerns about data and system security threats remain. Choose your platform wisely with a foundation you can trust — and you’ll be better prepared for the unexpected.

Review our recommendations for platform security best practices and make your move with confidence.

Use our recommendations and look for:

Independent certifications to protect data
Periodic review of privileged user access
Use of a GDPR API
Internal service threat monitoring