2/3 Bitesize webinar series… Digital channels: guide to success!

A PRACTICAL GUIDE TO MESSAGING APPS

Engage with your customers on the channels they prefer

On-Demand Webinar

Top messaging apps have billions of users and are popular with all demographics. Plus, you likely use them to run ads. Build your digital presence on the apps your target audiences use most — and make it easy for them to connect.

Join this bitesize webinar and learn how to:

Implement popular apps like WhatsApp, Facebook Messenger, Apple Business Chat and Line
Build more complete digital conversations
Measure results for continuous improvement

In this series of bitesize webinars we’ll take an honest dive into implementing digital channels, and how best to approach this step of the CX journey to ensure success.

8 June: A practical guide to web messaging – learn more
22 June: A practical guide to mastering bots – learn more

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Meet the Speakers

James Walford
Global Lead – Digital and AI
Genesys

Matt McPhee
Principal Solution Consultant
Genesys