Actionable AI Series

Actionable AI Webinar – Your roadmap to AI in the Contact Centre (Part 1)

Explore AI’s transformative impact on contact centres in our webinar, focusing on use cases, value studies, and roadmap development

On-Demand Webinar

The rise of AI in contact centres presents an unprecedented opportunity for organisations to gain a competitive edge. The interest in AI has never been higher, and the need to prepare for its integration is paramount. Join us for an insightful webinar series as we delve into the transformative realm of AI in the contact centre space, paving the way for organisations to stay ahead and harness the power of AI to personalise your customer’s end-to-end journey. Reserve your spot now to learn more on:

Identifying Use Cases for AI
Carrying out a value study for AI in the Contact Centre
Prioritisation and building a roadmap
Live Q&A

Register for the rest of the actionable AI webinar series:
12 March (Tuesday) 11 AM in SGT: Actionable AI Webinar Series – Your roadmap to AI in the Contact Centre (Part 2)

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Meet the Speaker

Carl Jones
Director Digital and AI Specialists, APAC
Genesys