Join this webinar and witness the Genesys AI-powered experience orchestration in action as we explore the challenges and opportunities of AI-powered agent assistance, customer engagement enhancement, and the seamless integration of cutting-edge technology into contact center operations.

In this session, see how Genesys Cloud can:

• Empower your employees to deliver superior experiences for your end customers.
• Integrate generative AI into your customer experience strategy to provide measurable value.
• Utilise AI for contextual support precisely when it’s needed.
• Implement automation to enhance efficiency, improve employee experiences, boost agent productivity, and well-being, all while reducing training time and employee turnover.

Join us for more sessions of the AI for CX Webinar Series:

9 May: Customer spotlight: AI to positively impact the student and employee experience at WSU – learn more

16 May: Artificial Intelligence for CX: Keeping it real – learn more

30 May: Mapping out AI Value – learn more

Meet the Speakers