Genesys Cloud AI Experience Tokens:
Manage AI Costs in CX Without Breaking the Bank

AI is quickly becoming a key part of successful CX strategies for businesses in APAC. To stand out, companies need to implement AI effectively. But how can you make informed decisions about investing in AI for contact centres?

Join us to discover how Genesys Cloud AI Experience Tokens simplify AI adoption and provide the flexibility to scale usage according to your organisation’s needs. Learn from the transformation journey of an industry leader, Maxicare—improving contact centre operations, setting new standards of CX excellence, and laying the groundwork for greater AI value. A Q&A session will follow the presentation.

Watch this live webinar to learn about:

• Moving beyond AI hype and embracing smarter AI consumption
• Decoding AI pricing models: Tokens vs. Transactions vs. Seat-Based Licensing
• How Maxicare successfully adopted Genesys Cloud AI Experience Tokens to transform its contact centres throughout their healthcare journey
• Gaining control over costs while maximising AI potential with Genesys Cloud AI Experience Tokens

Meet the Speakers