Redefining CX for the age of AI

Artificial intelligence (AI) is transforming customer experience (CX) and is quickly becoming critical for industry leaders. The latest report, “Customer experience in the age of AI” by Genesys, reveals that over 80% of CX leaders consider AI to be a key driver of their organisation’s future success. Without AI, businesses risk falling behind, losing customers and disengaging employees.

Join us to gain valuable insights from the report and hear from three industry experts as they share their knowledge on how AI is reshaping the CX landscape.

Don’t miss out — watch to explore: 

• • How leading CX professionals are harnessing the benefits of AI
  • Proven strategies for overcoming the challenges of AI integration
  • The future of AI in enhancing both customer and employee experiences

Meet the speakers