AI for CX: capitalize on the art of the practical in 2024

On-Demand Webinar

The buzz around artificial intelligence (AI) has reached a fever pitch, permeating every industry and the mainstream media. Customer experience (CX) leaders need to demonstrate progress now to keep up with competitors and stay current in their careers.

But what does practical AI success look like for CX in 2024?

Join us as CX thought leaders and industry experts cut through the noise to define the AI applications you can deploy now in order to show early success, deliver near-term business results and establish the foundation for future innovation.

Get insight into real-world use cases, explore an AI adoption model based on best practices of leading organizations and see what’s next for the Genesys AI portfolio.

Key webinar highlights:

Explore how AI applications will achieve success for CX
Discover how AI will deliver near-term results for your business
Delve into how AI is the foundation for future innovation
Live AI demo highlighting predictive engagement, bots, predictive routing and agent assist

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Meet the Speakers

Liz King
Senior Director
Enterprise Sales
Genesys

Andrew McInnes
Vice President, Sales
Genesys

Nathan Hamrick
Principal Solution Consultant
Genesys

+1.888.436.3797

Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.