AI for CX: capitalize on the art of the practical in 2024

The buzz around artificial intelligence (AI) has reached a fever pitch, permeating every industry and the mainstream media. Customer experience (CX) leaders need to demonstrate progress now to keep up with competitors and stay current in their careers.

But what does practical AI success look like for CX in 2024?

Join us as CX thought leaders and industry experts cut through the noise to define the AI applications you can deploy now in order to show early success, deliver near-term business results and establish the foundation for future innovation.

Get insight into real-world use cases, explore an AI adoption model based on best practices of leading organizations and see what’s next for the Genesys AI portfolio.

Key webinar highlights:

• Explore how AI applications will achieve success for CX
• Discover how AI will deliver near-term results for your business
• Delve into how AI is the foundation for future innovation
• Live AI demo highlighting predictive engagement, bots, predictive routing and agent assist

Meet the Speakers