Live webinar

Genesys Cloud WEM Customer demo Series | Quality Management and Employee Performance

Join us for our second session of the 2024 Genesys Cloud WEM Customer Demo Series, where we’ll focus on quality Assurance & Compliance and Employee performance within the Genesys Cloud CX Workforce Engagement Management suite. Our demo sessions are designed to be quick and informative, providing a general overview of our WEM solution and highlighting some of our most exciting capabilities.

Sessions:

WEM: Quality Assurance & Compliance and Employee Performance

Featuring:

Jeff Whitt, Solution Lead of Genesys Workforce Engagement Management | WEM Specialist

Overview:

• • Detail exploration of Quality Assurance and compliance functionalities.
  • Insights into Employee performance management with Gamification.
  • Learn how these functionalities work together to enhance productivity and engagement to ensure a higher Customer experience.
  • Insights into how Genesys Cloud WEM tools work together to unlock the potential of your most valuable resource – your people.

Don’t miss this opportunity to see how our solutions can benefit your employees and how they can help you maintain high standards driving quality and performance across the organization!

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Whether you are an existing customer interested in getting the most out of your existing solution or a potential customer looking to better understand Genesys Cloud WEM capabilities, we encourage you to attend and hear firsthand about this industry-leading WEM solution!

If you want to learn more about the Genesys WEM solution, our different events and activities, access content about WEM, or have any questions, visit the Genesys WEM community.