The cloud conversational AI chatbot designed and built for Genesys Cloud

According to Gartner, about 70% of all use cases in artificial intelligence (AI) are related to customer service and call centers. Join us in this webinar to learn:

• How conversational AI and call center agents work hand-in-hand to blend into the entire customer service journey.
• Conversational AI uses Natural Language Processing and machine learning to identify behaviors and intent. Properly designed chatbots can anticipate customer needs to create true empathy.

Botter Conversational AI isn’t a typical chatbot; it’s a machine that automates and fulfills various tasks on behalf of contact center agents. Learn how to scale an expand the Genesys Cloud^TM platform using the latest in conversational technology to improve your customer experience, increased productivity and grow your profit stream.

Meet the Speaker