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Melinda Alvarez is a Manager in Commercial Operations in the Genesys Product organization. The Genesys Cloud Commercial Ops team is focused on reducing friction with a focus on communication, knowledge and process. Melinda brings over seven years of experience on the commercial operations team and sales. Currently, Melinda is Co-Chair of Genesys Women of Color (GWoC), where she previously held a committee lead role for events. She lives in Indianapolis, Indiana. When not working she enjoys hiking, painting and watching scary movies. Lin is an Associate Project Manager on the Genesys Cloud Product Management Strategy and Operations team. She focuses on product communication efforts across and outside the product management organization. She lives in Indianapolis, Indiana, and can be found exploring new restaurants, taking a walk in local parks and testing a new recipes.