John Tallarico

Vice President of Product Management

John Tallarico is Vice President of Product Management at Genesys, where he's responsible for Genesys Cloud Outbound. John has been working on cloud-based offers for over 15 years. Prior to joining Genesys, he spent many years at Nuance working on speech automation.

Posts By John Tallarico

Improve Outbound Call Center Engagement to Build Customer Loyalty

April 18, 2023

Improve Outbound Call Center Engagement to Build Customer Loyalty

Throughout their journeys, keeping customers well-informed and managing their expectations is key to delivering an exceptional...