Aldo Trezza

VP, Professional Services

Aldo Trezza is VP, Professional Services, at Genesys. Aldo has more than 30 years of experience in the telecommunications and IT corporate markets, generating business and value in both established companies and startups.

Posts By Aldo Trezza

3 Phases of Moving to a Cloud-Based Contact Center

April 7, 2020

3 Phases of Moving to a Cloud-Based Contact Center

“Change is the only constant in life.” -  Heraclitus We’ve all heard this quote a number of times — and we’ve...

PureSuccess Service Catalog: Customer Engagement Success With the PureCloud Platform

May 30, 2019

PureSuccess Service Catalog: Customer Engagement Success With the PureCloud Platform

No two companies are exactly alike when it comes to customer engagement. Each one requires its own path, based on unique...