Robin Gareiss

President and Founder

Robin Gareiss is President and Founder of Nemertes Research, where she oversees research product development, conducts primary research, and advises leading enterprises, vendors, and carriers. She serves as chief financial officer, as well.

Posts By Robin Gareiss

Take an Agile, Phased Approach to Customer Experience Technology

November 5, 2019

Take an Agile, Phased Approach to Customer Experience Technology

It can be tempting to boil the ocean when deploying new technology to improve your customer experience. Companies might think,...

Real-World Data: Triggers and Successes for New Contact Center Solutions

September 16, 2019

Real-World Data: Triggers and Successes for New Contact Center Solutions

As digital customer experience technologies continue to take center stage at many organizations, business leaders are faced with...