Scott Nagel

Manager, Genesys Consultant Program

Scott Nagel manages the Genesys Consultant Program globally and hosts the "Customer Experience Insights" podcast. For over 15 years, he has managed consultant programs for global companies, including Avaya and Nortel. Listen to the podcast today at https://consultantpodcast.genesys.com/.

Posts By Scott Nagel

Candid Conversations: Composable CX Drives Sustainable Differentiation in the Enterprise

November 17, 2021

Candid Conversations: Composable CX Drives Sustainable Differentiation in the Enterprise

A lot of people are talking about composability. In a recent episode of the “Customer Experience Insights”...

Candid Conversations: Three Keys to Partner Program Success

June 22, 2021

Candid Conversations: Three Keys to Partner Program Success

I recently sat down with Ken Archer, SVP of Worldwide Channels at Genesys, to discuss the new Genesys Ascend Partner Program....