The following organizations are the category winners and finalists for the 2023 Genesys Customer Innovation Awards. Out of all the nominations we received, these customers’ stories excelled for their chosen category.
Nominations were received from organizations around the globe. Eight awards were given in four categories that each include a variety of criteria, including:
Congratulations to our 2023 Customer Innovation Award winners and finalists!
Most innovative CX and EX strategy
Award finalists
Award winner
Most successful innovation
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Award winner
Most successful innovation
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Award winner
Best cloud implementation
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Award winners
Best cloud implementation
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Award winner
Best cloud implementation
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Award winner
Best example of optimizing and improving team engagement
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Award winner