Allison Castelot

Director of Product Marketing

Allison Castelot is a Director of Product Marketing at Genesys, focused on AI. Previously, she was a product manager for Genesys AI, a product manager at IBM and a Forrester Analyst.

Posts By Allison Castelot

What Smart Companies Know About Integrating AI

31/01/2024

What Smart Companies Know About Integrating AI

Does your 2024 to-do list include customer experience transformation? Of course it does. You’re an innovative CX leader who’s...