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Business leader with extensive sales experience in the Technology, Telco and Internet industry. Joined Genesys in 2022 as Vice President – Partner and Alliances. Responsible for driving revenue growth across our partner ecosystem in the EMEA region. Prior to Genesys was Managing Director of Cisco’s Northern European Service Provider business. Additional external roles in a Charity Trustee capacity and as a Non-Exec Director/Advisor to small tech firms. Computer Studies Graduate from University of West Scotland.
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
