Video

Transforming Engagement for Patient-Centric Service Delivery

Access expert insights

Our podcast features industry experts sharing their insights on creating meaningful patient interactions.
Expert speakers, Zulf Ali, Chief Executive Officer at York Medical Group and Tara Mahoney, VP of Global Healthcare Practice at Genesys, discuss strategies and practical tips for enhancing patient communication through technology.

Talking points include:

• Harnessing tech to help people navigate the healthcare system.
• The art of the possible with chatbots and generative AI.
• Combating health disinformation.
• The ethical and operational issues you need to know about.
• Watch the podcast now to get inspiration on how tech can transform patient engagement.

Our associated whitepaper ‘Transforming Engagement for Patient-Centric Service Delivery’ addresses how AI solutions can easily be adopted to streamline services and improve customer experience. Read the whitepaper here.