Transforming Local Authority Services: Embracing Artificial Intelligence (AI)

Join us for a thought-provoking webinar that delves into the rapidly evolving world of AI and what it means for local authorities, including the opportunities and challenges on the horizon. In this engaging session, we’ll explore three ways that local authorities can embrace the power of AI to transform services, streamline operations, and ultimately, create fairer, more connected communities.

  • Levelling Up Citizen Access
    The secret to using AI for good is asking the right questions. How can you communicate better with citizens using AI? How can AI help local authorities improve access and inclusion? We’ll look at the bigger picture and discover how AI can help local authorities reimagine public services for the future and democratise service delivery. Discover how local authorities are using AI to meet customers where they are and optimise every touchpoint.
  • Driving Value For Money
    Discover how AI is enabling local authorities to streamline ways of working and close the financial gap. Gain insights on how technologies like machine learning, cloud computing and AI are helping organisations weather the storm of inflationary pressures and surging demand. We’ll look at real-life examples of how AI can supercharge efficiency and lift the burden on local authorities.
  • Enhancing Employee Experience
    What’s the place of AI in the modern workplace? We’ll take a nuanced view of the relationship between humans and machines. Discover how AI can augment, rather than replace, human decision-making. You’ll learn how local authorities can navigate ethical issues while maintaining a human in the loop. We’ll consider how AI can reduce the need for manual repetitive tasks and make life easier for busy staff.

This webinar will provide a deep dive into the potential of AI in local authorities, highlighting the challenges, solutions, and opportunities for creating a future-proofed local government. AI is no longer desirable but inevitable. Watch the recording to stay ahead of the curve.

Our associated whitepaper ‘Talking to the Machine’ addresses how AI solutions can easily be adopted to streamline services and improve customer experience. Read the whitepaper here.