Genesys appoints Stuart Templeton as Vice President, UK & Ireland

London, 16 December 2024 – Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced the appointment of Stuart Templeton to lead the company’s sales and customer engagement strategy across the United Kingdom & Ireland.

With a proven track record in driving sales success and more than 25 years of enterprise technology experience, Templeton is well positioned to help Genesys continue scaling its cloud and artificial intelligence (AI) business and increase digital adoption in the region.

He joins Genesys from Ironclad, where he served as GM, International. Prior to that, Templeton held long-tenured roles at Slack, where he served as head of UK and Ireland, and at Salesforce, where his roles included regional vice president of financial services.

“Organisations in the UK and Ireland are accelerating their adoption of cloud-based solutions to elevate their customer interactions and drive success through AI,” said Daniel Bailey, senior vice president and regional sales leader for EMEA at Genesys. “With his deep expertise in leading sales teams across multiple industries and customer segments at high growth organisations, Stuart  brings valuable insights and perspective as we look to advance our customers’ and partners’ journeys in AI-Powered Experience Orchestration.”

Templeton added, “As customer expectations rapidly evolve, businesses are aiming to optimise their operations and boost brand loyalty via personalised customer experiences. With its world-class solutions for customer and employee experience and rich partner ecosystem Genesys is ideally placed to help organisations build the technology foundation they need today and in the future. This is an exciting time to join Genesys, as we work to help our customers harness the potential of AI to deliver on the next era of customer and employee experiences.”

About Genesys
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organisations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com/en-gb

Media Contacts

Sarah Logan, Genesys                     

sarah.logan@genesys.com

Brands2Life

Brands2Life@genesys.com