Genesys Choice
Enjoy the freedom to choose what you want,
when you want
Enjoy the freedom to choose what you want,
when you want
With Genesys Choice, you can buy and flexibly use any Genesys technology. Access all Genesys capabilities, artificial intelligence (AI) innovations and even future functionalities. Turn services on or off as needed, scale up or down, and burst at a moment’s notice. Keep pace with rapidly evolving demands — and know you’re getting the most from your investment.
Stop architecting for peak utilisation. Scale and burst to accommodate seasonality and unforeseen demand spikes.
Access the features, functionality and innovations you need from Genesys™, private edition and Genesys Cloud™.
Apply Genesys Choice across business units. Maximise your enterprise-level discount with a single contract for your whole organisation.
Take advantage of new capabilities and features as they become available. There are no negotiations for innovation access — it’s built right into Genesys Choice.
The Genesys Choice portal provides views of both usage and spend against your annual commitment, helping ensure budget adherence.
Get the capabilities you need exactly when you need them. Take control of your business by rapidly swapping SKUs or turning functionality on or off.
Simplified bundled packaging is easy to understand and fast to deploy. Get a single contract with one annual commitment and an enterprise-level discount.
Learn all you can do with Genesys to enable conversations across digital and voice channels in an easy, unified interface.
Discover how your company can reap the benefits of a sophisticated, feature-rich solution, transforming your contact centre into an AI-powered experience centre.
We’ll contact you directly to set up a date and time that works with your schedule.