Of all the industries impacted by COVID-19, the pandemic has arguably had the most polarising impact on the retail sector. The volatility caused some of the most known High Street giants to go into administration, but e-commerce based businesses have hit commercial heights.
The retail landscape has been changed drastically by the disruption, as the combination of lockdowns and changing consumer purchasing habits forced retailers to rethink the way that their entire operations are managed and, in many cases, fast-track their digital transformation plans as a result.
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