Recommendations:

Look for a partner when choosing a vendor

The right vendor to support your cloud migration should meet all your requirements

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When it’s time to make your move to the cloud, you need more than just a contact centre technology vendor. You need a partnership. And finding that trusted partner requires due diligence.

For a fast and effective transformation, look for a shared vision of where you’re going and how to get there. The best partner has the experience to keep you on track with your business goals at every step along your migration journey.

Review this list of recommendations to learn what to look for in a true migration partner.

Use these recommendations to evaluate vendors on:

Options for your unique needs and goals
Validating success before, during and after migration
Virtualising operations across teams and locales
Security and regulatory compliance