Accelerating Retail Success:

Join Retail Gazette and Genesys for a transformative webinar designed for retailers eager to revolutionise their customer experience and drive business success in the era of digital transformation and artificial intelligence.

What You’ll Learn:

• Accelerate Value Delivery: Discover strategies to reduce time-to-value, enhancing customer satisfaction and speed.
• Ensure Quality & Foster Loyalty: Learn how to maintain high standards while building lasting customer relationships.
• Shape the Future of Retail CX: Gain insights into proactive customer experience management, extending beyond traditional online shopping and announcements.

Beyond the Basics:

• Leverage Advanced Technology: Understand how to integrate technology into distribution services, product feedback systems, and innovative customer interactions.
• Real-World Applications: Hear from three leading retailers on their experiences and successes with AI-powered CX and EX technology implemented through Genesys.

Don’t miss this opportunity to revolutionise your retail approach and stay ahead in an ever-evolving marketplace.

Meet the Speakers