Genesys Community Webinar

Unleash the Power of AI

CX is changing, stay ahead of the curve.

CX is rapidly evolving with new possibilities offered by the power of AI and Cloud.
Join us for an interactive webinar to discover how AI can help you gain deep customer insights to predict customer needs, identify trends and make data-driven decisions that enable better service.

Please note that the webinar will be conducted in Arabic language.

On-Demand Webinar

Agenda

Tuesday, 10 September 2024

11:00 AM – 11:10 AM

Welcome and Intro

11:10 AM – 12:10 PM

Orchestrate Better Experiences with AI

Explore practical AI applications for boosting customer loyalty, enhancing employee experience, and swiftly realizing AI value without complex data science or development requirements.

12:10 PM – 12:20 PM

AI Token Practices

Discover Genesys Cloud AI Experience tokens; designed for flexibility for your ever-changing business needs.

12:20 PM – 12:30 PM

Closing message from the team and Q&A