Demo Webinar

Integrate Microsoft Teams with Genesys Cloud

Simplify communication and collaboration for great customer experiences

With more employees working from home, businesses must adapt. Keeping employees connected and engaged is a challenge. This has led to an uptick in collaboration tools like Microsoft Teams.

The Genesys Cloud^TM integration with Microsoft Teams lets employees collaborate and empowers them to deliver great customer experiences — from anywhere.

In this on-demand demo, you’ll learn how a single collaboration interface can:

Boost agent productivity
Improve first-contact resolution
Drive personalised experiences
Build customer loyalty

We’ll also highlight the native integration between Genesys Cloud and Microsoft Teams. And, for a limited time, you can get free integration of Microsoft Teams and the Genesys Cloud platform. Learn more.