Business Reporter: FinTechTalk

Navigating Consumer Duty – strategies for customer and employee experience success

Watch this insightful webinar focused on meeting the needs of the Consumer Duty Act. Discover key strategies to transition from reactive identification to proactive support of your vulnerable customers. And learn how effective data management strategies can ensure all your customers are getting the experiences they deserve, everytime, through every channel.

During this webinar, industry experts delve into strategies for enhancing both customer and employee experiences, in light of regulatory changes. You will gain valuable insights into best practices for managing customer data to ensure compliance with regulatory requirements. And you will learn how to apply the act to deliver positive outcomes for all customers.

Join us as we delve into these critical topics and equip you with actionable insights to navigate Consumer Duty successfully.

Read the associated blog – Enhanced Consumer Engagement and Understanding in the Era of Consumer Duty.

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Meet the Speakers

Charles Orton-Jones
Host
FinTechTalk

Gilles Talbot
Insurance Director EMEA
Genesys