See Genesys in Action Presents

No fluffs.
No frills.
Just a live demo.

Address the needs of every stakeholder:

  • CX leaders
  • IT teams
  • Agents
  • Customers

Choose your live demo

Date: 20 February
Theme: Social Listening

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Join us for a live demo of the Genesys Cloud™ platform to see how it can help you reach your goals.

In these interactive sessions, see how Genesys Cloud can:

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Handle omnichannel engagements across self-service, bots and agents to pass context, understanding and real-time knowledge.

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Easily differentiate and adapt with open APIs, a robust app marketplace, templates and blueprints, and integration methods for your critical CX technologies.

Get all your problems fixed easily

Empower employees with smart solutions to reach peak performance, automate for better outcomes with predictive engagement, predictive routing and conversational AI.

20 February 2025 – 11AM GMT/12PM CET

Dive into the future of customer engagement with our update session on Social Listening. Discover how AI and Social Listening seamlessly integrates with social platforms to revolutionise customer interactions. Explore real-world examples and learn how leading brands are leveraging this technology to create personalised and impactful customer experiences. Join us to stay ahead of the curve in the era of AI-driven social customer engagement.

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