Discover how AI will shape the future of business and customer loyalty
June 4th | Montreal
June 4th | Montreal
Many CX leaders are at a cross-roads – trying to identify ways to drive business growth and customer loyalty, while managing costs. AI is hotter than ever and is quickly changing the game – widening the gap between the leaders and the laggards. It’s also bringing firepower to strategies for improving the employee experience.
If we look ahead to 2030 – the landscape of business and the experiences they deliver are likely to change dramatically.
1228 Sherbrooke St W, Montreal, Quebec H3G 1H6, Canada
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In today’s fast-paced CX landscape, the strategic use of AI is paving the way for significant transformations in the years to come. This exclusive event will focus on defining the future of customer experience, particularly in the context of AI’s growing role in reshaping both customer and employee interactions.
Please join us and a select group of innovative CX executives for a collaborative, open discussion about the critical topics facing CX leaders today. And walk away with potential solutions to the challenges you’re facing today to prepare you to thrive no matter what tomorrow brings.
09:30 AM – 09:45 AM
Registration
09:45 AM – 10:30 AM
Enjoy breakfast as you are introduced to your peers and learn about the day.
10:30 AM – 12:15 PM
Roundtable discussions
12:15 PM – 12:30 PM
Closing