Global system integrators

Experts in CX transformation

Transforming your customer experience (CX) goes beyond the contact center. Sometimes it requires complex technology integrations and change management expertise. Genesys has relationships with leading global system integrators (GSIs) to expedite and simplify the process for your organization.

Accelerate the impact of your CX transformation with a GSI

Our network of expert GSIs can help you dramatically evolve your customer experience — while leveraging your existing investments in people, processes and technology. They’re adept at helping organizations of all sizes achieve their digital transformation goals with prescriptive migration strategies, proven workflows and established SLAs. Combine these relationships with other Genesys strategic alliances — including Adobe, Amazon Web Services (AWS), Google Cloud and Microsoft — to further benefit from industry-leading partners.

CX experts in your vertical

Benefit from extensive GSI experience in your specific industry, and work together to bring your CX vision to life.

Real business outcomes

Align your CX strategy with the outcomes that will drive the most value for customers and employees across your business.

Global presence, local knowledge

Our partners apply their global expertise to understand your needs on every level — across the brand and regionally.

Extended value for your CX

GSIs have proven methodologies that connect people, processes and technology to drive broader value for your CX initiatives.

Global system integrators