S2 Ep. 1 CX Day in a world of customer experiences

Musa is a driven experience designer and product strategist with a career spanning more than 20 years in the B2B technology industry. He works tirelessly to obtain the right customer experience buy-in from executive management to engineer experiences that instill customer trust and loyalty. He has built the Genesys voice of the customer program by maturing the Net Promoter Score into a deeper customer feedback framework and system.

As SVP of Global Sales Operations, Corey oversees a portfolio of sales programs that cover sales strategy, enablement, analytics, and technology supporting field operations. His career spans 18+ years of working in the tech industry developing high performing pre-sales teams to accelerate pipeline growth and designing CX solutions. Corey enjoys spending time with his family and coaching sports.